Reference

Your Agreement With dafabt Starts Here

These terms set out the rules that govern your account on dafabt — what you can do, what we commit to, and how disputes are handled.

Applies to all account holdersGoverned by applicable Indian lawUpdated terms notified via emailUPI, Paytm, PhonePe coveredContact support for any queries
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dafabt Your Agreement With dafabt Starts Here
REACH OUR TEAM

How to Contact dafabt About These Terms

If any clause in these terms raises a question or you need clarification on how a specific rule applies to your account, our support team is available around the clock. Reach out through any of the channels below and we will respond with a written explanation tied to the relevant clause.

Team online

Live Chat

Start a chat session directly from any page on dafabt. Our agents can pull up your account, check the relevant clause and walk you through what it means for your specific situation — usually within a few minutes.

Email Support

Send a detailed query to our support address and expect a written reply within 24 hours. Email is the best channel when you want a documented response to a terms-related question or a formal acknowledgement of a dispute.

Help Centre

Our help centre carries plain-language explanations of each major clause, organised by topic. Search by keyword — withdrawals, account closure, payment disputes — and you will find the relevant section with a link back to the full terms text.

COMPLIANCE AND SECURITY

How We Protect Your Account Under These Terms

Our obligations under these terms go beyond publishing a document. We actively enforce every clause through technical controls, staff training and scheduled policy reviews to make sure the rules we publish match…

Data Handling

Account data you submit during registration is stored on encrypted servers. We do not sell personal data to third parties, and we only share it with payment processors like UPI, Paytm and PhonePe strictly to complete your transactions.

Cookie Policy

We use session and analytics cookies to keep your account login active and to measure how pages perform. You can adjust cookie preferences from the settings panel on your account dashboard at any time without affecting your ability to log in.

Account Security

Two-factor authentication is available on every account. We also run automated checks on login patterns and will temporarily lock an account and notify the registered email if we detect access from an unfamiliar device or location.

Data Retention

We retain account and transaction records for as long as required under applicable Indian financial regulations. Once retention periods lapse, records are securely deleted. You may request a summary of the data we hold on you at any point.

Your Rights

Under these terms, you have the right to request access to your personal data, correct inaccurate records and close your account at any time. Submit a written request via email and our compliance team will process it within 30 days.

Policy Updates

When we update these terms, the revised version is published on this page with a date stamp. We also send a notification to your registered email so you have time to read the changes before they come into force.

Common Questions About Our Terms

The answers below address the questions our account holders ask most often about these terms. If your question is not covered here, contact our support team directly and we will respond with the specific clause that applies.

These terms apply to every person who opens an account on dafabt. Access depends on local law and is available where local law permits. By completing registration, you confirm that your use of the platform is lawful in your jurisdiction.

We will always notify you of material changes via your registered email before they take effect. Minor corrections such as typos or formatting do not require prior notice. Continuing to use the platform after the effective date means you accept the updated terms.

You have the right to close your account before the updated terms come into force. Contact our support team by email or live chat, request account closure, and we will process your outstanding balance via your UPI, Paytm or PhonePe account.

Send a written request to our support email with the subject line 'Data Access Request'. Our compliance team will compile a summary of the data we hold on your account and send it to your registered email within 30 days.

The terms cover all transactions processed through UPI, Paytm and PhonePe. Each payment method has specific processing windows described in the payments section; disputes on any of these channels are handled under the same dispute resolution procedure.

These terms are governed by applicable Indian law. Any dispute that cannot be resolved through our internal process may be referred to courts of competent jurisdiction in India, as outlined in the dispute resolution clause of the full terms document.

Reach out to our compliance team via the support email and include your account ID and a description of the concern. We log every complaint, investigate within 14 working days, and send you a written outcome referencing the relevant clause.

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